At Repetier-Server, we strive to provide quality software that meets the needs of our customers. However, if you are not completely satisfied with your purchase, please review our refund policy below.
- Eligibility for Refunds
Refunds are available within 14 days of your purchase, provided that you have not activated the software license. Once a license is activated, we are unable to process a refund, as the product is considered delivered and in use. - Requesting a Refund
To request a refund, please contact our support team info@repetier.com with your purchase details, including order ID and reason for the request. Refunds will be processed within 7-10 business days after your request is approved. - Non-Refundable Purchases
Purchases are non-refundable if the software license has been activated or if more than 14 days have passed since the purchase date. In cases where a technical issue prevents software functionality, we are committed to offering support to resolve the issue, but this does not constitute eligibility for a refund. - Technical Support
If you experience any issues or need assistance with Repetier-Server, our support team is here to help. We recommend reaching out to support before considering a refund, as many issues can be quickly resolved with our assistance. - Changes to the Refund Policy
We reserve the right to amend or update this refund policy at any time. Any changes will be posted on this page and are effective immediately upon posting.
Thank you for choosing Repetier-Server. If you have questions regarding this refund policy, please contact us at info@repetier.com.